Coakley stands behind our bags and materials and is pleased to offer a 10 year warranty from date of purchase so please fill in the warranty postcard you will find in the materials you receive with your purchase. Our address has changed so please note that Warranty Post Cards should be sent to:
Coakley Business Class, LLC
47 Park Place South, #297
Morristown, NJ 07960
The warranty covers buckles detaching from the bag, stitching and zipper issues resulting from manufacturing issues. We do not cover normal wear and tear of the fabric and trim that may result over time as a result of daily use and travel.
We can also assist you with repairs that are not covered by warranty. We have a long relationship with an outstanding Shoe and Handbag repair store in Morristown who handles the needs many of the leading designer brands in NYC.